Privacy Policy

Privacy Policy

Introduction

Welcome to http://tesla-repair-scanning.dentrepair-talk.com (hereafter referred to as “Tesla Repair Scanning” or “we,” “our,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we collect, utilize, and safeguard your personal information in accordance with international privacy standards and various regional laws, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and any other digital products or tools we offer. It is important to be aware that this Privacy Policy does not extend to external links or third-party platforms accessed through our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices related to:

  • Using our applications and services as an authorized user.
  • Visiting our websites associated with this Privacy Policy.
  • Engaging with our communications, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to set up and manage your user account.
  • Payment Information: Data related to financial transactions made through our platform.
  • Financial Information: Records of financial activities or purchases.
  • Purchase Information: Details about the products or services you buy from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for tracking and analytics purposes.
  • Location Data: Geographic data when you interact with our services, used for location-based services and analytics.
  • Feedback: Any comments, suggestions, or reviews you provide to enhance our services.
  • Social Media Information: Data obtained from social media platforms when users connect their accounts to our service (if available).
  • Product Information: Details about the products you interact with on our platform.

We gather this data through various methods: user input forms, account settings, browsing interactions, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties, always adhering to their privacy practices.

Cookies

Tesla Repair Scanning uses cookies to enhance your online experience and for analytical purposes. Cookies are categorized as Strictly Necessary (for core functionality), Preferences (to remember user settings), and Analytics (to track website performance). Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

The duration for which we store personal data depends on the purpose of its collection and is governed by applicable laws. We retain data as necessary for legal compliance, financial record-keeping, tax purposes, or to provide you with services you requested. Once the retention period expires or when the purpose for data processing is fulfilled, we securely delete or anonymize your personal information.

Security Measures

We have implemented robust security protocols and measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data during transmission and storage, secure third-party processors, and regular security assessments to ensure ongoing protection.

Children’s Privacy

Tesla Repair Scanning does not knowingly collect or solicit personal information from children under the age of 18. If we learn that a user is below 18 years old, we will take appropriate steps to delete their data and opt them out of any promotional communications.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Ask us to delete your personal data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from biased treatment when exercising your data rights.
  • Appeals/Complaints: File complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable law and regulations.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding data protection, please contact us: